Operational intelligence delivers the knowledge that infrastructure reliant organizations need to run efficiently, maximize revenue, and deliver better experiences to their customers. GIS and the PI System together can deliver new levels of effectiveness to your operations. With geospatial and real-time together, you can diagnose patterns in your data, diagnose the cause of outages, find the nearest repair crew, monitor infrastructure status along with social media information, and ensure that repairs are happening on schedule. We will also discuss how this framework will help move your operations from descriptive to predictive and eventually to prescriptive. Join us to understand the 5 steps you can be taking today to develop your operational intelligence.
Dave Twichell is a Marketing Program Manager at Esri. He is responsible for Esri's corporate marketing efforts in the operational intelligence area. Dave has over a decade of marketing experience, primarily in the utilities and telecommunications industries. He has earned an MBA from Binghamton University and a B.S. in Interdisciplinary Engineering and Management from Clarkson university.